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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mrs K

Mrs K

March 27, 2026

5  out of  5
rating by Mrs K
"Rachel and her team have always been helpful and available to answer any questions I have. With their help I have been able to save a lot of money."
We responded:
"Thank you, Mrs K! I'm happy to hear that our team has been helpful and available for your questions. It's wonderful to know you've been able to save money with our assistance. If you ever need anything else, feel free to reach out!"
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Ariana

March 27, 2026

5  out of  5
rating by Ariana
"Rachel and her team are great and very responsive!"
We responded:
"Thank you, Ariana! I'm glad you found our team responsive and great. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Martha Alvarado

February 27, 2026

5  out of  5
rating by Martha Alvarado
"Domenica is amazing to work with. She is respectful, attentive, and always willing to help. Any time I had a question, she answered quickly and explained everything very well. She made the whole insurance process smooth and stress-free. I’m very grateful for her support and excellent customer service. Highly recommended!"
We responded:
"Thank you for your wonderful feedback, Martha! I'm happy to hear that Domenica provided such attentive and helpful service, making your insurance experience smooth and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Shane Thurston

February 26, 2026

5  out of  5
rating by Shane Thurston
"This is a great place to get insurance! The staff is professional and knowledgeable. They offer reliable coverage and great customer support. Definitely a company you can trust!"
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Julie Blanner

February 25, 2026

5  out of  5
rating by Julie Blanner
"Rachel and her team are responsive, friendly and knowledgeable! They make every change, addition and claim seamless!"
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Daisy Cano

February 25, 2026

5  out of  5
rating by Daisy Cano
"Rachel and her team have been amazing in helping my family with our auto, home, and life insurance. She’s been in the business for years, and it really shows in how knowledgeable and thorough she is😊 Rachel is also genuinely such a nice person - patient, informative, and someone who truly cares about making sure families are properly protected. It’s great working with a team you can trust, and I would absolutely recommend them!🙌🏻😎"
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Kathy

February 25, 2026

5  out of  5
rating by Kathy
"Rachel and her team cares!!! The best in Olivette!"
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Rebecca Stevenson

February 25, 2026

5  out of  5
rating by Rebecca Stevenson
"Amazing staff and service!"
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Will Fraunholtz

February 25, 2026

5  out of  5
rating by Will Fraunholtz
"This agency helped me with all of my auto insurance and has and amazing polite staff! This is the best agency around by far!Thank you Rachel!"
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Alex Corrubia

February 25, 2026

5  out of  5
rating by Alex Corrubia
"Awesome experience and amazing service! Made me feel like part of the family!"
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ava carlton

February 25, 2026

5  out of  5
rating by ava carlton
"I just love Rachel and her team. The absolute bestest people!"
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Tanell Spears

February 25, 2026

5  out of  5
rating by Tanell Spears
"Rachel’s team is unbeatable! Top notch service. I honestly can’t say enough about this local insurance office."
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Deanna Carroll

February 25, 2026

5  out of  5
rating by Deanna Carroll
"I had an excellent experience with Rachel and the entire team. From the moment I reached out, they were attentive, knowledgeable, and genuinely helpful. Top-notch customer service and support! I would highly recommend!"
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Mary

February 25, 2026

5  out of  5
rating by Mary
"I called Rachel’s office for retirement plans and her contacts she was able to give me was so helpful!! Her number one priority is taking care of people know matter what stage they are in their lives!!! A truly amazing caring person!!!!"
We responded:
"Thank you, Mary, for your wonderful feedback! I'm glad to hear that the contacts we provided were helpful for your retirement plans. Taking care of people at every stage of life is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jadyn Williams

February 25, 2026

5  out of  5
rating by Jadyn Williams
"Amazing team and service!! 🫶🏽🫶🏽👏🏽👏🏽"
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Brenda Smith

February 25, 2026

5  out of  5
rating by Brenda Smith
"Rachel and her team are the best! Brent has been so helpful and is always so kind. Thank you Rachel and team!!"
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Kelly Ruby

February 25, 2026

5  out of  5
rating by Kelly Ruby
"Rachel and her team are such a caring group. You know you are getting exactly what is best for you. They listen and educate, what more can you ask for? Oh - great prices!!!"
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Domenica Suraty

February 24, 2026

5  out of  5
rating by Domenica Suraty
"Great staff! Making insurance easy."
We responded:
"Thank you! Our team is truly top notch because we genuinely care about our customers and each other!"
Profile photo of Fernando Suraty

Fernando Suraty

February 24, 2026

5  out of  5
rating by Fernando Suraty
"Excellent service from Rachell’s office ! Domenica is their bilingual assistant always taking care of my polices."
We responded:
"Thank you!! Domenica is such an asset to our team and she truly cares about making our customers’ experience with our office remarkable; whether it’s with their auto insurance, home insurance, business insurance, or life insurance, she’s got you!"
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Pamela Hoefelmann

February 17, 2026

5  out of  5
rating by Pamela Hoefelmann
"Rachael and her whole team have always treated us with respect and kindness. No matter what we need, they all take care of it quickly. Never have we had any complaint with their customer service. A+."
We responded:
"Thank you so much! We appreciate you and the opportunity to serve you for all your insurance needs!"
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natalya sanders

February 9, 2026

5  out of  5
rating by natalya sanders
"They are the best ! anytime i need help they answer right away & explain it very well. Also i LOVE that you can send a message via text, with my work hours it’s hard to call"
We responded:
"Thank you so much! We strive to adapt to our customers’ needs and we appreciate you being a part of our agency family! Our community is everything!"
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seham farhoud

February 6, 2026

5  out of  5
rating by seham farhoud
"Domenica with Rachel Williams’ office was very informative and easy to talk to you which is really important when it comes to important things such as home owners and auto insurance!"
We responded:
"Thank you for complimenting Domenica. She is such a great asset to our team and truly loves helping our customers with their auto insurance and homeowners insurance! Thank you for being part of our agency family. "
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Megan Canup

January 30, 2026

5  out of  5
rating by Megan Canup
"Incredibly helpful team. Always reaching out if there is the potential to get a better price on what i’m covered for. Thank you!!"
We responded:
"Megan, thank you for your kind feedback! We appreciate the opportunity to serve you as your insurance agent!"
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Megan Krug

January 29, 2026

5  out of  5
rating by Megan Krug
"This office truly cares about the work they do! They care for their customers as if they are friends. Rachel is a fantastic agent and her team member Brent L is the best of the best!"
We responded:
"Megan, thank you! We are so thankful to partner with great friends such as yourself!"
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Amanda Dye

January 27, 2026

5  out of  5
rating by Amanda Dye
"I love this team! I have been with this office since its inception and everyone i have worked with have always been great. They respond to every call or message within the day (most of the time it is immediate or within the hour). They are knowledgeable, always have multiple solutions ready, and are genuinely friendly. I have gotten quotes from other agencies to compare prices and they have always been lower than the others or better coverage with the same price. Highly recommended this office!"
We responded:
"Amanda, we sincerely appreciate having you as a customer over all these years and you allowing us to serve you and your husband. Thank you for trusting us with your auto insurance, home insurance, property insurance, and life insurance needs. "