State Farm® Insurance Agent Rachel Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Hoefelmann
February 17, 2026
5
out of
5
rating by Pamela Hoefelmann
"Rachael and her whole team have always treated us with respect and kindness. No matter what we need, they all take care of it quickly. Never have we had any complaint with their customer service. A+."
natalya sanders
February 9, 2026
5
out of
5
rating by natalya sanders
"They are the best ! anytime i need help they answer right away & explain it very well. Also i LOVE that you can send a message via text, with my work hours it’s hard to call"
Megan Krug
January 29, 2026
5
out of
5
rating by Megan Krug
"This office truly cares about the work they do! They care for their customers as if they are friends. Rachel is a fantastic agent and her team member Brent L is the best of the best!"
We responded:
"Megan, thank you! We are so thankful to partner with great friends such as yourself!"
Amanda Dye
January 27, 2026
5
out of
5
rating by Amanda Dye
"I love this team! I have been with this office since its inception and everyone i have worked with have always been great. They respond to every call or message within the day (most of the time it is immediate or within the hour). They are knowledgeable, always have multiple solutions ready, and are genuinely friendly. I have gotten quotes from other agencies to compare prices and they have always been lower than the others or better coverage with the same price. Highly recommended this office!"
We responded:
"Amanda, we sincerely appreciate having you as a customer over all these years and you allowing us to serve you and your husband. Thank you for trusting us with your auto insurance, home insurance, property insurance, and life insurance needs. "
Trisha Olsen
January 23, 2026
5
out of
5
rating by Trisha Olsen
"The entire team at Rachel Williams' office has been amazing to work with! I receive prompt, courteous and professional responses. I appreciate their attention to detail and assistance with claims and other insurance matters. Highly recommend them!"
We responded:
"Trisha, thank you so much for allowing us to serve you for your auto and home insurance needs! We appreciate your business.
Rachel Williams, State Farm Insurance Agent, Chesterfield"
Dele O
January 22, 2026
5
out of
5
rating by Dele O
"Since I switched from a competing Insurance company to State Farm, Rachel Williams has been my agent, and her agency has rendered impeccable service."
We responded:
"We appreciate you and look forward to serving you for years to come!"
Tyrone Thompson
January 14, 2026
5
out of
5
rating by Tyrone Thompson
"Jason is always helpful and quick to respond"
We responded:
"Thank you for your kind words! We appreciate your compliments on response time and willingness to help. The honor is ours!"
Frank Francone
December 15, 2025
5
out of
5
rating by Frank Francone
"Excellent team. Customer service is exceptional. They never missed a call and always willing to help find solutions. Thank you"
We responded:
"Frank, thank you so much for your feedback! We appreciate your business and the opportunity to serve you!"
Margaret Chandler
December 8, 2025
5
out of
5
rating by Margaret Chandler
"I switched over to State Farm today. Brent was great to work with! My home, auto, and camper was switched from Safeco and saved me hundreds. I was pleasantly surprised because I thought a company like State Farm would be so much higher on premiums. I got the same coverage and in many cases more coverage at a lower cost. So I would definitely recommend Brent at Rachel Williams State Farm!"
We responded:
"Margaret, thank you for sharing your experience! I'm glad Jason was able to assist you with switching your policies and saving you money. It's wonderful to know that you found our coverage both comprehensive and affordable. We appreciate your recommendation and are here for any future needs or questions you may have. Welcome to our State Farm family!"
meliza garcia
November 14, 2025
5
out of
5
rating by meliza garcia
"Ms.Rachel is an exceptional State Farm agent! She is always incredibly responsive and consistently goes above and beyond to help me whenever I need it. Whether I have a quick question or need guidance on something more complicated, she’s always there with clear answers and genuine care. I truly appreciate her professionalism and dedication. Highly recommend!"
We responded:
"Thank you so much, Meliza! I'm really happy to hear that you find my service responsive and helpful. Your recommendation means a lot, and I'm grateful for your kind words about my dedication and professionalism. If you ever need anything else, feel free to reach out!"
B K
October 31, 2025
5
out of
5
rating by B K
"It has been a good relationship!"
We responded:
"Thank you for the review! I'm happy to know that your experience with us has been positive. We’re committed to maintaining this relationship and providing you with excellent service. Let us know if there's anything else we can do for you!"
Ian Ian
October 29, 2025
5
out of
5
rating by Ian Ian
"Quick, thorough and very diligent help with figuring out which policy best suites me."
We responded:
"Thank you, Ian! I'm happy to know you found our assistance quick and thorough. It's great to hear that we could help you find the right policy. If you have any more questions or need further assistance, feel free to reach out!"
Angelee Farrar
October 17, 2025
5
out of
5
rating by Angelee Farrar
"I have been a customer for about 3 years and I don’t plain on going anywhere. The whole team is very responsive and always happy to help. They make it painless. I use them for it all."
We responded:
"Thank you, Angelee! I'm happy to know you've had such a positive experience with our team over the past three years. We're committed to making everything as smooth as possible for you. Let us know if there's anything else we can assist with!"
Chef Shaffer
October 15, 2025
5
out of
5
rating by Chef Shaffer
"Always friendly and super fast turnaround on requests or questions"
We responded:
"Thank you, Chef Shaffer! I'm happy to know that you find our service friendly and efficient. We strive to provide quick responses to all requests and questions. Let us know if there's anything else we can assist you with!"
Tracy Roberts
October 13, 2025
5
out of
5
rating by Tracy Roberts
"I have been with State Farm for years. I love Rachel and her staff. They have been very helpful and very responsive to my needs and questions."
We responded:
"Tracy, thanks for your wonderful feedback! I'm happy to know that you love the service provided by our team. We're always here to help and answer any questions you may have. Feel free to reach out anytime you need assistance!"
Porcius Schanda
October 9, 2025
5
out of
5
rating by Porcius Schanda
"Always professional and friendly"
We responded:
"Thank you, Porcius! I'm happy to know you found our service both professional and friendly. We’re here to help with any insurance needs you may have in the future!"
Ralph Perel
October 9, 2025
5
out of
5
rating by Ralph Perel
"Always friendly and helpful agents. Very detail oriented and always trying to find a way to save me money. Would recommend to all"
We responded:
"Thank you, Ralph! I'm happy to know that our team has been friendly and helpful in assisting you. We appreciate your recommendation and are committed to continuing to find ways to save you money. Let us know if there's anything else we can do for you!"
Kathy Mayfield
October 8, 2025
5
out of
5
rating by Kathy Mayfield
"Rachel and her team are terrific and have helped us navigate some difficult times and claims! I am always able to get in touch with someone to answer questions too! Highly recommend working with them!"
We responded:
"Kathy, thank you for your wonderful feedback! I'm so happy to hear that our team has been able to support you through challenging times. It's great to know that you find us accessible for your questions. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Pat W.
October 8, 2025
5
out of
5
rating by Pat W.
"We have been a Client with Rachel Williams - State Farm For over Ten Years now. I have All my services with them my home, vehicles n life insurance policies they are the BEST!! I Always Always Get Great Customer Service n anytime I need anything they are Prompt. I have a great rate and they even have great discounts if you are looking for good reasonable prices with great ppl to work with look no further. Everyone there is Wonderful But Brent is Amazing I will Not go anywhere else they treat you like Family give them a try you will not be Disappointed 💥☺️!!"
We responded:
"Thank you so much, Pat! I'm really happy to hear about your positive experiences with our office over the years. It's wonderful to know that Brent and the rest of the team have made you feel like family and provided the service you deserve. We truly appreciate your loyalty and trust in us for all your insurance needs. If there's anything else we can do for you, just let us know!"
steve kauffeld
October 1, 2025
5
out of
5
rating by steve kauffeld
"Been happy for Four years plus. Racheal on her staff has always been there and has the answers for me. Thank you."
We responded:
"Thank you, Steve! I'm delighted to know you've been satisfied with our service for over four years. Our team is committed to being there for you whenever you need us. We appreciate your trust and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
Olivia Roland
September 30, 2025
5
out of
5
rating by Olivia Roland
"Been with State Farm for a little over 3 years now, and they’ve been awesome. Rachel and her team are always so helpful, and they’re the first insurance company I’ve had that I’ve been able to text with questions and a real person answers. I don’t always have time to call and that is so helpful to me."
We responded:
"Olivia, thank you for your wonderful feedback! I'm happy to know that our team's responsiveness and the ability to text have made things easier for you. We’re always here to help with any questions or needs you may have. Thanks for choosing us!"
Colleen Skupnik
September 25, 2025
5
out of
5
rating by Colleen Skupnik
"I have been with Rachel Williams at State Farm for years. I have been very satisfied with Rachel and her team"
We responded:
"Colleen, thank you for your review! I'm happy to know that you've been satisfied with the service from our team over the years. Your trust means a lot to us. Let us know if there's anything else we can assist you with!"
Lois Thompson
September 24, 2025
5
out of
5
rating by Lois Thompson
"Zach was extremely helpful in helping us make decisions about both life insurance and Car insurance. Very pleasant young man and very knowledgeable."
We responded:
"Thank you, Lois! I'm happy to hear that Zach was able to assist you with your insurance decisions. We appreciate your kind words about his knowledge and pleasant demeanor. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kamari Bradley
September 19, 2025
5
out of
5
rating by Kamari Bradley
"I have 3 different coverages with them and they make it so easy to operate and work with! The staff is so nice and they are so helpful all the time ."
We responded:
"Thank you, Kamari! I'm happy to hear that managing your coverages with us has been a breeze. Our team takes pride in being helpful and friendly. If you ever need anything else, feel free to reach out!"
Reba Snow
September 12, 2025
5
out of
5
rating by Reba Snow
"The staff is very friendly, they respond quickly and answer all of my questions. Since their rates are very competitive I will continue to give them my business."
We responded:
"Reba, thank you for your kind words and the 5-star rating. I'm glad our team could provide friendly and prompt service while addressing your questions. It's great to know our competitive rates meet your needs. We're here for any future assistance you may need!
- Rachel Williams - State Farm Insurance Agent, Olivette, MO"